Identifying Change Behaviors in Organizational Change Planning

Changing behavior is the heart of organizational change, so, I when I am getting started on an initiative, like to keep focused on the question, “What will people do different?” This helps sort out what matters from abstract concepts or technical conversations. To that end, I’ve been in a lot of organizational change discussions where…

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Two Important Influencing Concepts from Your Mother

By the time you were five, your mother had may have already taught you two key concepts about influencing change, without you even realizing it. Always Say Please Hopefully, your parents taught you to always say “please,” for example when asking for the salt at the dinner table. While this may seem at first glance…

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Better Ways to Generate Innovative Ideas

How often have you been in a meeting where someone, often your manager, said, “let’s brainstorm some ideas?” If you are working in a professional position, probably a lot. After the suggestion is made, people start tossing out ideas. But, did you know that research over the last two decades has consistently demonstrated that this…

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Options for Innovating

Well-known creativity researcher Edward deBono says that one thing we can do is to train ourselves not to take the first option that comes up. DeBono’s research found that groups that generate more options before deciding tend to make better, more innovative decisions.

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Review of Laugh and Learn

There are a lot of books of training games out there, but in keeping with the theme of fun that I have been on recently, here is a quickie review of a book called Laugh and Learn by Doni Tamblyn. Ms. Tamblyn says “Research reveals that laughing reduces the output of negative stress chemicals in…

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Training Yourself as a Change Agent

From time to time, people ask me for a reading list or how to get education as an organizational change practitioner or consultant. For an extended path, here are some starting points. Reading Classics Managing at the Speed of Change (Daryl Conner) Leading Change (John Kotter) Transitions (William Bridges) Reframing Organizations (Bolman and Deal) Flawless…

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Obama’s Change Consultants

Last year there was an article in Time about how the Obama administration was consulting experts in the science of influence to devise campaign strategies. The work of Robert Cialdini was mentioned, and I’ve since read his book Influence and thought it was excellent. Additionally, the article said The existence of this behavioral dream team…

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Change Can Be Fun!

The problem with getting people to change might be that we don’t make it fun enough. Check out this video below, where some people wanted to get more people using the stairs rather than the escalator. httpv://www.youtube.com/watch?v=2lXh2n0aPyw This was part of a contest called “The Fun Theory.” Here are the winners. And here is a…

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