Tag: Organizational Change

organizational change celebrate deviance

Create Organizational Change by Encouraging Deviance

One of the most powerful organizational change methods does not require much support from management—in fact, it could even be hindered by a management mandate. This occurs because often seemingly insignificant changes in behavior can profoundly affect organizational performance. Yet those key, high-leverage behaviors usually cannot be determined by outsiders like management or other experts.…

Identifying Change Behaviors in Organizational Change Planning

Changing behavior is the heart of organizational change, so, I when I am getting started on an initiative, like to keep focused on the question, “What will people do different?” This helps sort out what matters from abstract concepts or technical conversations. To that end, I’ve been in a lot of organizational change discussions where…

Change Leadership Guidelines

Organizational change initiatives need active change leadership. While they also need strong engagement from all levels of the organization, several studies have indicated that absence of vigorous change leadership, often called sponsorship, is one of the prime causes of the failure of change initiatives. Often, the problem is that while there is named sponsor, the…

Quick Guide to Survey Design for Organizational Change

Surveys, interviews, and questionnaires are important tools for gathering feedback from stakeholders during organizational change. An organizational change plan always involves some form of stakeholder analysis or research, so asking good questions is critical. As a result, I get asked for a lot of advice on designing surveys, so I thought would list some of…

Guidelines for Strengthening Your Change Plan

Frequently, the intention to change and organizational inertia clash so that nothing ends up actually changing. Smart people spend a lot of time coming up with the change, but comparatively little time on the change plan, which so often involves only a launch email and an announcement that training is available. But the study of…

Managing Change by Changing the Conversation

I’ve always liked Peter Block’s statement, “To change the organization, change the conversation.” Creating organizational change is largely about organizing the right conversations between the right people—that’s how relationships and ways of working together are altered. Deepening that notion, I was at a dinner with Peter at a friend’s house the other night, and I…