organizational change celebrate deviance

One of the most powerful organizational change methods does not require much support from management—in fact, it could even be hindered by a management mandate. This occurs because often seemingly insignificant changes in behavior can profoundly affect organizational performance. Yet those key, high-leverage behaviors usually cannot be determined by outsidersRead More →

The problem with getting people to change might be that we don’t make it fun enough. Check out this video below, where some people wanted to get more people using the stairs rather than the escalator. httpv://www.youtube.com/watch?v=2lXh2n0aPyw This was part of a contest called “The Fun Theory.” Here are theRead More →

Organizational change initiatives need active change leadership. While they also need strong engagement from all levels of the organization, several studies have indicated that absence of vigorous change leadership, often called sponsorship, is one of the prime causes of the failure of change initiatives. Often, the problem is that whileRead More →

I’ve always liked Peter Block’s statement, “To change the organization, change the conversation.” Creating organizational change is largely about organizing the right conversations between the right people—that’s how relationships and ways of working together are altered. Deepening that notion, I was at a dinner with Peter at a friend’s houseRead More →