Training Yourself

Developing as a change practitioner requires developing a foundational knowledge of individual and organizational psychology and being able to apply that through skills such as

  • Communications
  • Training
  • Facilitation
  • Program and project management
  • Influencing
  • Survey design
  • Empathetic interviewing
  • Data acquisition and analysis
  • Public speaking
  • ... and many others
Read the Book!

Generating Change

The book Generating Change by Doug Walton was specifically written to address the needs of program and project managers to learn basic organizational change strategy and methods that are are to find in any other book.

Skill Development

The following are some recommended options for developing change management knowledge and skills:

  • Essential Facilitation (Interaction Associates)
  • Prosci trainings on change management
  • National Training Laboratories courses
  • UC Berkeley Extension

Certificate Programs

Here are some that are available. Some of the included courses may also be taken individually. Just because they are available does not mean they would be approved or paid for by the company. Each person will have to check for themselves if they are feasible for them.


In organizational management, education only goes part of the way. Experience is needed to develop the skills. Even if you are not currently on a change initiative, you can get some experience in the following ways:

  • Offer to run a change management activity for practice--develop a change story, conduct a stakeholder analysis, facilitate meetings, perform a risk assessment, or offer to use any other change tools or methods
  • Find a mentor-- see the coaching program by Doug Walton


It can also be a good career move to get exposure not only inside of IT but outside of IT. Here are some ideas.


Want to talk about it or have more questions? Feel free to contact me.